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Covid-19/Telehealth

Covid-19 Procedures – Office Reopens
Governor Andrew M. Cuomo announced that New York dentists can reopen statewide on June 1, 2020.

The health and well-being of my patients, community, and their families has always been a top priority for my practice. My office follows infection control recommendations made by the American Dental Association (ADA) and the U.S. Centers for Disease Control and Prevention (CDC). My office is up-to-date on any new rulings or guidance that have been issued.

You may see some changes when it is time for your next appointment. I made these changes to help protect my patients. For example:
  • I will communicate with you beforehand to ask some screening questions. You'll be asked those same questions again when you are in the office.
  • In order to keep my patients safe, I have heightened already stringent safety standards and installed new air filtration systems to effectively trap and reduce airborne bacteria, mold spores and particles that carry viruses.
  • When you visit the office, I ask that you call my office number (212-249-2211) upon arrival. I will let you know that the previous patient has left and the room is ready; this way we keep appropriate social distance. I will meet you at our front door and perform a Non-Contact infrared Temperature Scan to ensure you do not have a fever; I will check my own temperature daily as well with a noncontact scan.
  • In order to best protect you, the office, and other patients, I ask you NOT to visit the office if you have ANY signs of cold, flu, coughing, sneezing, etc.
  • I have hand sanitizer or you can wash your hands when you enter the office.
  • The waiting room will no longer offer magazines since those items are difficult to clean and disinfect.
  • Appointments will be managed to allow for social distancing between patients. That might re offered fewer options for scheduling your appointment.
  • I will do my best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
  • I look forward to seeing you again and am happy to answer any questions you may have about the steps I take to keep you, and every patient, safe in my practice. To make an appointment, please call my office at 212-249-2211 or click "Book Online" button at the bottom of this page or in the menu above.

Telehealth Keyboard
Telehealth Keyboard

What is Telehealth
I also have implemented teledentistry in order to provide the best possible care with social distancing.

Telehealth encompasses a broad variety of technologies and tactics to deliver virtual medical, health, and education services. Telehealth is not a specific service, but a collection of means to enhance care and education delivery.

What is Teledentistry
Teledentistry refers to the use of telehealth systems and methodologies in dentistry, when the patient is in one physical location and the dentist delivers the dental services in another location via live video.

Dr. Alan Sheiner Telehealth Communicating
Dr. Alan Sheiner Telehealth Communicating
If you would like to schedule a teledentistry consultation with Dr. Sheiner, please follow these steps:

1. Send an E-mail to alansheiner@drsheiner.com and briefly describe your dental issues together with your contact telephone number.

2. Dr. Sheiner will then contact you to direct you what forms to complete. If necessary, Dr. Sheiner will call you to further understand your situation before the video conference.

3. Once the proper forms are received back, you will be given an appointment to meet with Dr. Sheiner via a secured video conference.

4. After the video conference, Dr. Sheiner will determine the next steps, including if it is necessary in-person visit and additional forms to complete.

Payment and Insurance

Payment Methods
Payment Methods
All professional services provided are charged directly to the patient, who is personally responsible.

We will provide and complete any forms and/or reports needed to obtain benefits from insurance companies and can usually electronically file the claim for you. We do not provide our services on the basis that insurance companies will pay all our fees.

Each fee is individual for the individual patient and believe our fees to be commensurate with our level of training, skill and experience. Except for an insurance carrier with whom we have a relationship, the relationship is between you and your insurance carrier, not the insurance carrier and this office.

We offer the following payment options:

  • Payment by cash
  • Payment by check
  • Payment by credit card
  • Guarantee your insurance co-payments with credit card
  • Automatic billing to your credit card
  • Payment with CareCredit

Patient Forms

Patient Forms
Patient Forms
As a patient in the practice of Alan B. Sheiner, DDS, FACP, you should expect the absolute highest standard of care. Dr. Sheiner is a Board Certified Prosthodontist, a specialist in esthetic, reconstructive and implant care. He and his team also serve to satisfy all of your primary dental health care needs, including periodic check-ups and cleanings.

Your First Visit
Your initial appointment will consist of a consultation explaining your diagnosis and a discussion of treatment options. Occasionally, treatment can be performed the same day as the consultation however, a medical history or treatment plan may require further evaluation and a subsequent appointment to provide treatment. Remember the old adage "measure twice, cut once". This is dental care done right the first time.

Please help us provide you with the most comprehensive care by providing the following at the time of your consultation: Most recent X-rays if available – digital images can be sent to our HIPAA compliant E-mail: alansheiner@drsheiner.com

New patient forms available here by clicking on the links below.

Patient forms include: